Give Donors the Option to Add Fees on top of Donation

Last Updated: Dec 08, 2015 02:40PM PST

No matter what subscription plan you have with Classy, your organization can now get the most out of your fundraising by giving your donors the option to cover the transaction fee for their donation. This option appears on the bottom of the donation checkout form and can be toggled on and off on a campaign-by-campaign basis. Please see instructions on how to enable this feature from within your account.

1. Locate Donation Page 
2. Enable Option to Add fee on top of Donations
3. Customize Appeal to Cover Fees

 

1. Locate Donation Page

The settings to enable the fee to be added on top of donation can be found under the Edit tab of your Campaign Manager. To locate this tab, first go to the Fundraising tab in your account dashboard and click Manage.

For Peer to Peer, Registration with Fundraising , and Fundraise for Entry, hover over theEdit tab and select Donation Page. For Donation Only campaigns, hover over the Edit tab and select Details.

2. Enable Option to Add fee on top of Donations

Once on the Donation Page editing form, click where it says Options then Settings to expand the available settings.

3. Customize Appeal to Cover Fees

Since this feature defaults to disabled, your organization will need to enable the ability for fees to be added on top of donations.



Once enabled this option will show up on the bottom of the donation form with the fee on top of the entered in donation amount.


*** Please see the video below for a walk-through on setting this feature up, and an example of the user experience


*** Please Note ***

Authorize.net or Paypal Pro Users: Donors who elect to cover the fee of their donation will only be covering the Classy transaction fee. Since the credit card fee for both Authorize.net and Paypal is negotiated by each organization with their payment processor, we are unable to have donors cover the credit card fee charged.

Wepay Users: If a client uses an American Express card to process their donation, your organization will not receive the full donation amount because Classy has no way of pre-calculating the correct fee if an American Express card is used. All American Express transactions will include an additional 1% transaction fee.