Set Notification Emails

Last Updated: Jun 21, 2018 08:26AM PDT

Classy can automatically send an administrator notification emails for activities like transactions or peer-to-peer fundraiser signup.  To turn notification emails on or off and match administrators to a particular activity:

1. NAVIGATE TO THE CLASSY MANAGER

From the classic dashboard view, you can click on the avatar in the top right hand of the screen.

2. SELECT ‘SETTINGS’

Once in the Classy Manager, select the settings section to gain access to your organizational settings.

3. SELECT 'ADMINS' SECTION

Within the Admins section,  you may select their specific permissions level as well as specify if they receive the listed notification emails. Clicking on the admin’s name will allow you to open up the editor for the specific administrator. 


Notifications ensure that your team is always kept up to speed on everything happening within your Classy Account.
 

TRANSACTIONAL EMAILS

Receive notifications every time a supporter donates to your nonprofit or buys a ticket to an event you're hosting. These emails also include high-level Dedication information should your supporter choose to use this portion of the Donation checkout form.

FUNDRAISING PAGE EMAILS

Receive a notification every time a supporter creates a personal fundraising page for your organization, or for one of your current fundraising campaigns.

RECURRING DONATION EMAILS

Receive notifications for a failed transaction, a canceled donation or an expired card for those supporters who have set up monthly recurring donations for your organization.

CHARGEBACK/DISPUTE NOTIFICATIONS

Receive a notification if any of your donors file a chargeback with their bank for a donation given to your organization. For more information on chargebacks, click here.

NOTE: If Gmail is your e-mail provider, you can send e-mail notifications to multiple administrators using Google Groups. Other e-mail providers should offer similar services.


Now that you've activated your account and set up its main details (don't worry, you can always edit your account settings, add administrators, or turn off notification emails), let's dive into the campaigns you can run on Classy. This is our favorite part!

NEXT: Learn About the Campaign Types on Classy