How to Cancel a Legacy Recurring Giving Plan as an Administrator

Last Updated: Sep 13, 2018 02:24PM PDT

This support article will explain how to cancel a legacy recurring giving plan in the Classic Classy platform.


1. Navigate to the Classic Dashboard

If you’re in Classy Manager,  click on the avatar in the top right-hand of the screen and select “Go to Classic Admin.”

2.  Locate the Donation

Next, hover over the Reports tab and choose Recurring Donors.

Using the filter or quick find tools find the donation you would like to cancel and click the Edit icon in the first column for the donation you would like to manage. 

3. Manage the Donation

Select the "Cancel Recurring Donation" button and then confirm cancellation of the donation.

If you have any questions, please reach out to our Support Team.