Below are the answers to some commonly asked questions about using Authorize.net for payment processing on Classy. We also encourage you to visit their website, support.authorize.net, for more information and documentation.
- Who should use Authorize.net
- How much does it cost to use Authorize.net
- Who can use Authorize.net on Classy
- Can Canadian organizations use Authorize.net
- When will we receive our donations
- What is the processing cut off time
- What if I need help
WHO SHOULD USE AUTHORIZE.NET?
Choosing a payment processor really depends on your organization’s needs. Authorize.Net may be the best bet for your organization, but we recommend comparing the processors we support to find the perfect match. You can do so with our comparison chart.
HOW MUCH DOES IT COST TO USE AUTHORIZE.NET?
The pricing for Authorize.Net depends on the plan you choose. You can find more information on their pricing page. In any case, we listed their standard setup and monthly gateway fees below for reference:
- $49 Setup Fee
- $25 monthly Gateway Fee
WHO CAN USE AUTHORIZE.NET ON CLASSY?
New and existing paid Classy clients are eligible to use Authorize.Net as their payment processor. In addition, transactions can be submitted to Authorize.Net directly from various merchant business models including websites, point-of-sale systems, call centers, and mobile devices.
At this time, Canadian organizations are only eligible to use Braintree. More information on setting up Braintree can be found here.
After a batch of transactions has settled and there is a positive balance, most merchants can expect their Merchant Service Provider (MSP) to fund their credit card transactions within 2-3 business days.
WHAT IS THE PROCESSING CUT OFF TIME?
All transactions with the status Captured/Pending Settlement, Refund, Decline or General Error are eligible for settlement and are automatically settled once every 24 hours.
WHAT IF I NEED HELP?
We’re here for you. For support related to Classy Pay or Classy reporting, please contact Classy Care. For support related to Authorize.net and its features please visit the Authorize.Net support center.Back to top