How do I Recover Images Uploaded to Classy

Last Updated: Nov 16, 2018 05:54PM PST

You can use your web browser to recover images that have been uploaded to Classy. This is a good option if you need an image from a campaign, but no longer have access to the files on your computer. Goodbye searching countless folders for lost assets. Hello, more time for engaging supporters.  

In this article, we will explain how to recover images using common browsers:

  1. Google Chrome
  2. Safari
  3. Firefox
  4. FAQ
 

Google Chromeinspecting google chrome screen

 1. Pull up the webpage that has the image you want to download

  • We recommend entering the URL for the page in your address bar. For help grabbing your URL click here

 2. Right click on the image you want to download and select Inspect  

Note: The inspect window will open and display a code editor, but no worries! You do not need any coding knowledge to recover your image, and any accidental changes to the code will not mess up your webpage. Changes are only visible to you and reset when you refresh the page. 

google chrome inspection screen 3. Click Sources from the menu at the top right of the inspect window
 4. Click through the page folders (the little clouds) to search for your image

Pro tip: Look for clouds that end in assets.classy.org or rackcdn.com, because they are the folders that hold images. A preview will appear to the right when you click on a file that is an image.

dragging image to desktop 5. When you have the correct image, click it and drag it to your desktop

  • You can also right click the image and click Save
  • Then right click the image on the left and click Save As

Safarisafari preferences image

 1. Pull up the webpage that has the image you want to download

  • We recommend entering the URL in your address bar, and for help grabbing your URL click here

 2. In the Safari Menu, click on Preferences
safari settings 
3. Select Advanced and check the Show Develop menu in menu bar checkbox
 4. Close the preferences window and refresh the webpage
inspecting element on safari 5. Right click on the page and select Inspect Element

  • An editor will appear at the bottom of the webpage

emailing image on safari 6. Click on the Resources tab and the Image folder dropdown
 7. Click through the files to search for your image

  • Previews of the image will appear to the right

 8. Once you find your image, right click it to email it to yourself  

Firefoxviewing page info firefox

 1. Pull up the webpage that has the image you want to download

  • We recommend entering the URL in your address bar, and for help grabbing your URL click here

 2. Right click on the image you want to download and select View Page Info
finding image on firefox settings
 3. Click Media at the top of the pop up window 
 4. Click through the files in the Address box until you find your image
 5. Click Save As to download your image

FAQ

What do I do if I need images from an old campaign?

You will need to republish the campaign to access the webpage with your images. Just be sure to work quickly and unpublish the campaign after you are done. For help, please view this guide

What do I do if I deleted the campaign with my images? 

You cannot republish deleted campaigns since they do not appear in your Classy Manager. However, the Classy Care Team is able to help, so all is not lost. Please contact them using this link.

Which browser should I use? 

Our team favors Firefox and Google Chrome for image recovery, because there are fewer steps. That said, the best browser to use is the one you are most familiar with. The image quality will be identical no matter which browser you use.  


Need more help? Start a conversation with a Care Team

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