Notification Emails Explained (Updated)

Last Updated: Mar 06, 2015 08:48AM PST

Classy gives your organization the ability to enable or disable specific email notifications to different members of your team. You can use this unique feature to insure you and your staff are always kept up to speed on everything happening within your Classy Account.

You can access the Notification Emails from the Settings Tab in your Nonprofit Dashboard, below is each notification explained.



Transactional Emails

Receive notifications every time a supporter donates to your nonprofit or buys a ticket to an event you're hosting. These emails also include high-level Dedication information should your supporter choose to use this portion of the Donation checkout form.

Fundraising Page Emails

Receive a notification every time a supporter creates a personal fundraising page for your organization, or for one of your current fundraising campaigns.

Recurring Donation Emails

Receive notifications for a failed transaction, a cancelled donation or an expired card for those supporters who have set up monthly recurring donations for your organization.

Chargeback/Dispute Notifications

Receive a notification if any of your donors file a chargeback with their bank for a donation given to your organization. For more information on chargebacks, click here.

NOTE: If Gmail is your e-mail provider, you can send e-mail notifications to multiple administrators using Google Groups. Other e-mail providers should offer similar services.