As a donor, you're able to resend a donation receipt via your Supporter Dashboard. In this support article, we'll walk through the steps to access your Supporter Dashboard and resend a receipt.
1. Login to the Supporter Dashboard
First, log in to the Supporter Dashboard that was automatically created for you the first time you donated or created a fundraising page on the Classy platform. From the Classy.org homepage, select the Login option at the top right-hand side of the screen. If you have forgotten your password, reset it within the login window.
If you are already logged in, you can access your Supporter Dashboard from any Classy page by hovering your mouse over the avatar in the top right-hand corner of the screen and selecting My Profile.
2. Navigate to the Supporter Page
Once logged into your Supporter Dashboard, you’ll see the organizations you support listed on the left under “Organizations I’m Supporting.” Select the recipient of your donation to open the Supporter Page.
3. Scroll to Donations and Click ‘Resend Receipt’
On the Supporter page, scroll to the donations section. Click on the Resend Receipt icon to the right of the donation to resend your receipt.
If the email listed is incorrect, you can click on Settings at the top of the Supporter Page in order to navigate to the Supporter Dashboard and update your email address. Once updated, resend the receipt via the Supporter Page.
If you are using the donation receipt for tax purposes and the tax deductibility language isn't included in the resent receipt, please contact the benefiting organization directly to obtain it.
If you have any questions please contact our Support Team.