How to Set Up WePay

Last Updated: Jul 30, 2018 12:51PM PDT

Now that your Classy account is set up, it’s time to activate your payment processor to collect donations. This article will explain how to set up and connect the WePay payment processor to your Classy account.


1. Click Activate WePay Account

To activate your WePay account, please go to If you are a domain masked client, you will want to use your domain masked portal instead of Classy ex: Click Activate WePay Account. This will bring you to a WePay login screen that asks you to grant Classy access to WePay. You can either attach an existing WePay account, or you can create a new one by clicking Sign Up

If you are signing up for a WePay account, it will autofill the name and email of the individual who signed up for the Classy account. Please change this to the name and email of the individual at your organization who will be managing the WePay accountThis name and email will be the primary owner of the WePay account, which gives them full administrative privileges to administer the account. Other admins can be added on at a later time if needed. If this primary email is already used by another Merchant (ex: GoFundMe) you can either use a different email address or contact Classy Support to use the same email address. 

2. Complete the WePay Trust Center

Congrats on creating your WePay account! At this point, your WePay account has been activated, and is ready to accept donations. However, the WePay Trust Center will need to be completed in order for WePay to transfer the collected money into your bank account. The WePay Trust Center is a two-step process that asks you to verify your identity and link your bank account. You must complete the WePay Trust Center within the first 30 days of activating your Classy account. If you do not complete the Trust Center within 30 days of activation, any donations you have collected during that time will be refunded. To complete this step, click Visit WePay Trust Center from your Classy Dashboard.


3. Verify Your Information 

By law, WePay is required by the US Department of Treasury and US Department of Justice to collect and verify certain information about their customers.

Please create your account as an Organization type. Next, you will enter your organization's information as well as your own.

When verifying your account, you will be asked to enter the last 4 digits of your Social Security number. WePay needs to verify your individual identity and confirm that you are authorized to act on behalf of your organization. With this information, they may also be able to increase your maximum transaction limit, and withdrawals and help with any disputes that are charged against your account. For more information about why WePay requires your Social Security Number, please click here.

4. Link a Bank Account

You're almost there! The last step is to add your banking information.

Select whether you'd like to receive your funds by bank transfer or check. 

Enter the routing information for the bank account where you would like WePay to deposit your donations. Here, you can also select the frequency with which you wish to receive your payments: you can choose Daily, Weekly, or Monthly. WePay completes their bank transfers through ACH Payments. If your bank account provides different routing numbers for different transfer methods, please keep this in mind.

Please note that this is a mandatory step in setting up your WePay account. WePay's Trust Center allows you to confirm your identity and provide more information about your organization. WePay uses this information to better understand how you are using WePay to set more appropriate reserves for your account. With this information, they may also be able to increase your maximum transaction limit and help with any dispute that is charged against your account. 

If you need any additional information about setting up your WePay account, please feel free to reach out to our Support Team.