How to Create a Ticket for a Ticketed Event

Last Updated: Oct 17, 2018 09:55AM PDT

This article will explain how to create and edit a ticket for a Ticketed Event.


1. Create New Ticket

To create a new registration from the campaign dashboard, click Details, and then select Tickets.

To create a new ticket, click Add Ticket.

Fill in the basics of the required ticket information.

  • Ticket Name: The ticket name is publicly displayed on the ticket selection page.

  • Quantity: Control the number of registration available for this ticket type. If there is no limit, check the box to indicate an unlimited quantity.

  • Price: The ticket price total will update in the bottom right corner. The fee will automatically be added to the total here if the fees are being passed onto the buyer.


2. Edit Additional Ticket Details

Now that you created the basics of your ticket, you can adjust the optional settings.

Below are the optional settings that you can modify.

  • Description: This description is publicly displayed below the Ticket Name on the ticket selection page.

  • Ticket Start and End Date: Set when registration sales open and close for this particular ticket type. For example, you might use these for Early Bird or tiered registration, which are usually only available for a limited time.

  • Attendees Per Ticket: Set how many attendees this ticket type is good for. For example, if you’re creating a ticket type for a Table of 3, you’ll want to change the attendees per ticket to 3. On the checkout form, selecting this Table of 3 ticket will require you to fill out attendee information for all 3 attendees. 

  • Maximum Tickets Per Order: Limit the number of tickets that can be purchased at once. For example, you may want to allow only one Early Bird ticket to be purchased per order.

  • Taxable Donation Amount: Set the portion of the ticket that is considered a tax-deductible donation. The portion can be set with either a dollar amount or as a percentage of the ticket price and will be reflected on the purchaser’s ticket receipt.

Note: The chosen Fair Market Value/Event Costs of a ticket or registration will not adjust with a promo code, even if a percentage is chosen. If a promo code is applied to a ticket or registration that is more than the tax-deductible amount, the promo will deduct from the donation portion first and the event costs second. 

Additional Tips

  • Change Ticket Term: Prefer to have the verbiage be registrations instead of ticket? You can update the term by clicking "change terms" next to Tickets. Read more here

  • Pass Fees Onto Buyer: You have the option to either pass the fees onto the buyer or pay the fees as an organization. This setting applies to all registration types and is decided by your organization. Like all other settings, it can be changed at any time.

  • Duplicate Ticket: Save time by duplicating tickets. Duplicating tickets will carry over all ticket settings and details to the newly created registration.

  • Rearrange/Delete Tickets: You can rearrange the order in which tickets publicly appear on the event landing page. To rearrange the order, click on the three bars next to the ticket type, and drag to reorder. To delete, click on the x.

If you have any questions additional questions, please contact Classy Support for assistance.